Shipping policy

Shipping & Delivery Thank you for choosing Aura & Dew. We are dedicated to delivering our professional skincare tools to your doorstep as efficiently as possible.

Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Standard Shipping: FREE on all orders today.

Estimated Delivery Time: 7-15 business days (International Shipping). Please note: Delivery times are estimates and may vary due to external factors like customs clearance or local postal service delays.

Order Tracking Once your order is shipped, you will receive a Shipment Confirmation email containing your tracking number(s). You can track your order's journey directly through our "Track Your Order" page on our website.

Customs, Duties, and Taxes For our customers in the European Union (EU), VAT is included in your purchase price. However, Aura & Dew is not responsible for any additional customs duties or tariffs applied by your local authorities during or after shipping. These fees are the responsibility of the customer.

Shipping Inquiries If you have any questions about your order's status, please reach out to us at support@auraanddew.com.