Privacy policy

Privacy Policy Last Updated: March 11, 2026

At Aura & Dew, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Information We Collect

Device Information: When you visit the Site, we automatically collect certain information about your device, including IP address, browser type, time zone, and some of the cookies that are installed on your device.

Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.

2. How We Use Your Information We use your personal information to:

Fulfill and ship your orders (including Aura Purify™, Aura Ice™, and other devices).

Process payments and provide invoices/order confirmations.

Communicate with you regarding your order or support inquiries.

Screen orders for potential risk or fraud.

Provide you with information or advertising relating to our products (only if you have opted-in).

3. Sharing Your Personal Information We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site.

4. Your Rights (GDPR) If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

5. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Contact Us For more information about our privacy practices, please contact us at: Email: support@auraanddew.com